Delivery
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Netherlands/Belgium
Standard: 1-3 Business Days
Europe
Standard: 1-7 Business Days
United Kingdom
Standard: 3-7 Business Days -
United States
Standard: 4-12 Business Days
Canada
Standard: 4-12 Business Days
Australia
Standard: 4-12 Business Days -
New Zealand
Standard: 4-12 Business Days
Rest Of World
Standard: 4-12 Business Days (depending on location)
All orders are usually shipped within 1-3 business days. All orders are shipped in durable packaging to ensure your purchase is not damaged in transit.
Drink 'sumn is not responsible for delays, lost or damaged shipments or orders sent to incorrect or invalid addresses. It is always in our best interest to ensure that you receive your package on time and Drink 'sumn will help as much as possible to track down any missing package. Drink 'sumn is not responsible for customs fees.
For questions about your order, please feel free to contact us at: drinksumn@gmail.com
Returns
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- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
To start a return, you can contact us at drinksumn@gmail.com.
If your return is accepted, we’ll send you the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at drinksumn@gmail.com.